Home » Terms and conditions

Terms and conditions

Terms and Conditions for Lifecode.life 

Effective Date: 13-May-2024 

These Terms and Conditions (“Terms”) govern the use of the website www.lifecode.life (“Site”), operated by Lifecode Genorex Pvt. Ltd. (“Company”, “we”, “us”, or “our”). By registering as a user, purchasing a genetic test kit, and using our services, you (“you” or “user”) agree to these Terms. 

  1. Acceptance of Terms

By using or accessing the services on www.lifecode.life, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Site or services. 

  1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to register for an account and use our services. By agreeing to these Terms, you represent and warrant that you meet this eligibility requirement. 

  1. Account Registration

To purchase a genetic test kit, you must register for an account on www.lifecode.life. During registration, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities under your account. 

If you suspect any unauthorized use of your account, you must notify us immediately. 

  1. Genetic Test Kit and Services
  • Genetic Test Kit: Upon purchasing a genetic test kit from www.lifecode.life, you will receive the necessary materials to collect your DNA sample. You must follow the instructions provided with the test kit to ensure accurate results.
  • Genetic Analysis and Reports: After we receive your sample, we will analyze your DNA and provide you with a report based on the results. This report may include insights into genetic predispositions, health conditions, and more.
  • Nutrition Plan and Supplements: Based on your genetic test results, we may offer personalized nutrition plans and recommendations for supplements. These recommendations are not medical advice and should be used as a guideline only. Consult with a healthcare professional before making any significant changes to your diet or supplement regimen.
  1. Use of Reports and Services
  • The genetic test results and reports are provided for informational purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition.
  • You should not make any medical, health, or lifestyle decisions based solely on the information provided in the reports or nutrition plans without consulting a qualified healthcare provider.
  • We do not guarantee the accuracy or completeness of the reports and make no warranties regarding their usefulness for medical, psychological, or other purposes.
  1. Privacy and Data Collection

We collect personal and genetic data as part of the testing process. Our Privacy Policy details how we collect, use, and protect your information. By using our services, you consent to the collection and processing of your personal and genetic data as described in our Privacy Policy. 

  1. Intellectual Property
  • Lifecode Genorex Pvt. Ltd. owns all intellectual property rights to the content, software, and other materials provided on www.lifecode.life, including the genetic reports, nutrition plans, and associated recommendations.
  • You may not reproduce, distribute, or use any content from the Site without express permission.
  1. Prohibited Activities 

You agree not to: 

  • Use our services for any illegal purpose or in violation of any laws or regulations.
  • Engage in fraudulent activities, including but not limited to submitting false genetic samples.
  • Use our Site or services in any way that disrupts the operation of the Site or interferes with other users.
  1. Payment and Refunds
  • Payment: To purchase a genetic test kit or any related services, you must pay the prices specified on the Site. Payments are processed via online payment and are subject to additional terms of the payment provider.
  • Refunds: Genetic test kits are non-refundable once the sample is processed. If you experience any issues with your order or the test kit, please contact us immediately, and we will work with you to resolve the problem.
  1. Limitation of Liability 

To the fullest extent permitted by law: 

  • We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Site, the genetic test kit, or the reports provided.
  • We make no guarantees regarding the results of the genetic test, nutrition plans, or supplements, and you assume all risks associated with using this information.
  1. Termination

We reserve the right to suspend or terminate your access to the Site or services if we believe you have violated these Terms. Upon termination, your account and access to the reports may be restricted or disabled. 

  1. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically to stay informed of any changes. 

  1. Governing Law and Dispute Resolution

These Terms are governed by the laws of Tamil Nadu, India. Any disputes arising from these Terms or your use of our services will be resolved through Arbitration/Mediation in Chennai, Tamil Nadu ,India. 

  1. Contact Information

 If you have any questions or concerns about these Terms or the services provided, please contact us at: 

Email: care@lifecode.life 

Phone: +919884455488 

Address: No.18, 2nd Floor, Gopalapuram 1st St, Gopalapuram, Chennai, 600086. 

Disclaimer: 

The genetic testing services provided by Lifecode Genorex Pvt. Ltd. are not intended to diagnose, treat, or prevent any medical conditions. Always consult a qualified healthcare provider before making changes based on genetic or nutritional information. 

By registering as a user and purchasing a genetic test kit on www.lifecode.life, you acknowledge that you have read, understood, and agree to these Terms and Conditions.